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Old 01-12-2007, 10:33 PM   #1 (permalink)
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Default Another question for the computer gurus

When I got my new computer it came with Windows XP as the operating system. Ok, great. It also had Word and Excel. However whenever I go into either of those programs it asks me for a security/purchase code???? I know what they want, but I don't know how to give it to them. Normally I'd look on the back of the jewel case of the software I purchased, but they were on the computer when I bought it! How do I add the purchase code so I can use them??? Help!
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Old 01-12-2007, 10:36 PM   #2 (permalink)
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Maybe in the paperwork that you got with the computer (backup disks) there's a "Certificate of Authenticity" or something. Also, I think nowadays, they're putting the XP authentication on the CPU itself...so maybe check on the bottom or back of your computer.

Hope this helps!
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Old 01-12-2007, 10:38 PM   #3 (permalink)
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Quote:
Originally Posted by RedWifey
Maybe in the paperwork that you got with the computer (backup disks) there's a "Certificate of Authenticity" or something. Also, I think nowadays, they're putting the XP authentication on the CPU itself...so maybe check on the bottom or back of your computer.

Hope this helps!
Damn, is there anything you aren't good at? Sheesh. Lefty - you better hang onto this young lady
The paperwork is unfortunately (and accidentally) tossed now. I never thought about trying the bottom or back of the 'puter. I'll check it out.
Thanks.
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Old 01-12-2007, 10:44 PM   #4 (permalink)
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I did just find a product code on the back of the 'puter. It's 25 digits and that's what the code says it wants, but when I typed it in, it told me it was invalid! SHit!
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Old 01-12-2007, 10:44 PM   #5 (permalink)
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Quote:
Originally Posted by gymrat
I did just find a product code on the back of the 'puter. It's 25 digits and that's what the code says it wants, but when I typed it in, it told me it was invalid! SHit!
check your PMs
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Old 01-12-2007, 10:47 PM   #6 (permalink)
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I can't copy/past it, but here's what it says when I open Word:

Wants user name, initials, organization. Then - "In the boxes below, type your 25 character Product Key. You will find this number on the sticker on the back of the CD case or on your Certificate of Authenticity"

Problem: I don't have the CD case, it was already loaded when I bought the computer. I don't recall seeing anything noted as being my "certificate of authenticity".

Anyone else with suggestions?
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Old 01-12-2007, 10:48 PM   #7 (permalink)
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Quote:
Originally Posted by gymrat
I can't copy/past it, but here's what it says when I open Word:

Wants user name, initials, organization. Then - "In the boxes below, type your 25 character Product Key. You will find this number on the sticker on the back of the CD case or on your Certificate of Authenticity"

Problem: I don't have the CD case, it was already loaded when I bought the computer. I don't recall seeing anything noted as being my "certificate of authenticity".

Anyone else with suggestions?
type it in directly; put your name in the user fields. (better yet, just put Terry or something)
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Old 01-12-2007, 10:51 PM   #8 (permalink)
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Just PM'd you back Nick. Didn't work. Dammit!@!!!!
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Old 01-12-2007, 11:21 PM   #9 (permalink)
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You should have a tiny little manual that basically worthless. Probably still shrinkwrapped. On the back of that should be the code. You don't even have to open the book (or the shrinkwrap).
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Old 01-13-2007, 06:10 AM   #10 (permalink)
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There is a very good chance that those applications were timed/demo, so after a set period they'd cease to work.

You could try a corporate serial number but not all of those will work with a non corporate install.

If you need a basic office suite, I'd give Open Office a whirl.
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Old 01-13-2007, 06:16 AM   #11 (permalink)
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seconded.
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Old 01-13-2007, 01:48 PM   #12 (permalink)
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Yes exactly - even if you did find it, probably a 90 trial...

Another option is to get on with Gmail and use the basic online word processor/spreadsheet they offer. Great service if you don't require anything advanced.
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