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06-15-2006, 07:31 AM
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#1 (permalink)
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Senior Member
Join Date: Apr 2005
Location: Beverly, MA
Posts: 2,359
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BioTest is Pissing me off!!
This is why, you may have seen the Biotest whey thread about how they fucked me and others on their "new forumula" Metabolic Drive" :
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If you listened to this weeks FitCast you may have noticed that the Metabolic Drive Formula has changed. They took out the cassin casinate (I am pissed about this) and put in some cheap Whey. Makes me really think Biotest F-ed its customers there. Also they would not refund my money after they send me a product that was diffrent then advertised (servings/ingredients/Protein content).
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On T-Nation they are just giving people the run around and the big-wigs like TC are not even answering complaints. This is after a $150 order (for free shiping) with 3 tubs of the chocolate.
This is the thread with an "update" from T-nation explaining themselves, I posted in it and someone was trying to say I liked the new taste so why should I feel cheated??:
http://www.t-nation.com/readTopic.do?id=1101553 |
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06-15-2006, 07:58 AM
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#2 (permalink)
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I think before I post
Join Date: Jun 2004
Location: Queens, NY
Posts: 9,440
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Not good on a customer service end but I think you'll find most comapnies reserve the right to change their formulas or products without prior notice. Buyer beware.
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"Two out of work models and a fashion slave tried to dance away the Michelob night"
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06-15-2006, 09:27 AM
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#3 (permalink)
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Senior Member
Join Date: Apr 2005
Location: Beverly, MA
Posts: 2,359
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Quote:
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Originally Posted by OldGuy
Not good on a customer service end but I think you'll find most comapnies reserve the right to change their formulas or products without prior notice. Buyer beware.
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Still you know a refund would be great for a customer that has spent over $600 on their products over the last few years. And others have spent thousands. |
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06-15-2006, 09:33 AM
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#4 (permalink)
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I think before I post
Join Date: Jun 2004
Location: Queens, NY
Posts: 9,440
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I agree, they should do something. Maybe a free tub or two once it's fixed.
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"Two out of work models and a fashion slave tried to dance away the Michelob night"
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06-15-2006, 09:35 AM
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#5 (permalink)
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Payload Specialist
Join Date: Jul 2004
Location: Rancho Santa Margarita, California
Posts: 16,494
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Stop using your bottles, until this is cleared up one way or another.
What have you done, so far to try to get the money back? Or, are you just asking for replacements?
Also, is there a thread with a lot of complaints? That one's pretty tame.
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Lost Dog's Blog & Workout Log
Superman never made any money
saving the world from Solomon Grundy
and sometimes I despair the world will never see
another man like him
-Crash Test Dummies. "Superman's Song"
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06-15-2006, 09:40 AM
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#6 (permalink)
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Senior Member
Join Date: Apr 2005
Location: Beverly, MA
Posts: 2,359
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Quote:
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Originally Posted by Lost_Dog
Stop using your bottles, until this is cleared up one way or another.
What have you done, so far to try to get the money back? Or, are you just asking for replacements?
Also, is there a thread with a lot of complaints? That one's pretty tame.
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http://www.t-nation.com/readTopic.do?id=1099538
Sorry got to run to work |
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06-15-2006, 09:57 AM
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#7 (permalink)
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Super Mod
Join Date: Sep 2004
Location: Japan
Posts: 2,290
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Tell your credit card company to stop payment. Let them fight with VISA- nobody beats them!
__________________
Peter
After all, diamonds are a girl's best friend…
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06-15-2006, 10:13 AM
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#8 (permalink)
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Senior Member
Join Date: Jan 2006
Posts: 1,999
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Sucks if you don't like the new flavour, especially since you get less servings for the same money.
__________________
Our doubts are traitors,
And make us lose the good we oft might win
By fearing to attempt.
William Shakespeare, Measure for Measure, 1.4.84.
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06-15-2006, 05:22 PM
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#9 (permalink)
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Senior Member
Join Date: Jul 2004
Location: greater los angeles
Posts: 135
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I'm surprised they didnt repackage it and rename it something else. Maybe thats next month
__________________
there is a very fine line between "hobby" and "mental illness"
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06-16-2006, 12:07 AM
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#10 (permalink)
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GU '12
Join Date: Aug 2004
Location: N.J.
Posts: 4,031
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FWIW, Mod Brian made a post at 2:37 on the 15th saying that all unopened bottles can be returned for a refund. Just wanted to update you on that Kev in case you hadn't noticed it.
__________________
"Rust on a nail builds tetanus. Rust on a barbell builds character, strength, and attitude." -EC
"Don't spend your life wishing. Spend it doing." -FishrCutB8
"You're a mutant, like a snake with two heads or a cat shy one nipple. Be thankful that your mutation is helpful." - LD
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06-16-2006, 07:58 AM
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#11 (permalink)
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Senior Member
Join Date: Apr 2005
Location: Beverly, MA
Posts: 2,359
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Ya I saw but at this point I only have 2 tubs of choc, I got 2 strawberry and 1 Vinilla, so I doubt it would be worth it to return them.
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06-16-2006, 09:10 AM
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#12 (permalink)
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Has Pretty Lips
Join Date: Aug 2004
Posts: 8,752
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that's pretty cool though that they at least are willing to make a small move to make things right. now if they'd pay your shipping charges all would be well.
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