I've had a few of those clients too and somehow they never get results 
In other words they aren't respecting your time so I never feel bad about charging them, and sooner or later end up having a talk about what they are getting out of training.
Though my gym has a 24hr policy I generally do 12hrs. As Ian does, if a longterm client that rarely cancels has something come up I let it go.
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Working "hard," or the perception of working hard, doesn't really mean anything. Sweating, vomiting, and breathing hard could be a good workout or a tropical disease kicking in.-Dan John
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