Most of the bigger names have good service, good products, and don't act like fucktards when something goes wrong. For the most part they're smart enough not to make massive mistakes in the first place, let alone lie about it\deny it when they do.
Jimmy is getting the backlash mainly because no one believes him. He's sitting with a giant turd on his head and instead of acknowledging it and accepting responsibility for it, he's pointing the finger at everyone else and playing the victim. If he wasn't insulting everyone and accepted responsibility for what happened (whether it was Habib or him that placed the turd on his head) then he wouldn't be experiencing the blow back.
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