Exactly... Sorry I didn't clarify that. People who come in late at night and bring "friends" with them who are not paying members.
I have 24 hr surveillance of the facility, and if someone checks in and brings someone (a non-member) with them, they face a $50 fee drafted from their account for the offense (wording was in the fine print on their contracts). When I see that take place, I record the event to a disc and present it to them when they come in to complain about the extra fine that was taken from their accounts.
The proper procedure is to bring that person to my attention, let me properly guide them through the trial period and sales process, and allow them to become legitimate members. Otherwise they are stealing from me and I have no patience for that.
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Jean-Paul Francoeur
www.jpfitness.com
http://forums.jpfitness.com
"Twenty years from now, you will be more disappointed by the things you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbour. Catch the trade winds in your sails. Explore. Dream. Discover."
-Mark Twain
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