What you say makes sense, ID, but I think a big part of the problem is the turnover in clientele. Probably half the people I see at any given day at the gym will turn up a few more times and then disappear. The folks who stick with it become gym regulars and eventually know the ropes.
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The trick is in what one emphasizes. We either make ourselves miserable, or we make ourselves happy. The amount of work is the same. -- Carlos Castaneda
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